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| About Us Allen Ford (UK) Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: Allen Ford (UK) Ltd PO Box 7203 Daventry Northamptonshire NN11 1BN United Kingdom Phone: 01327 709 660 Fax: Email: orders [at] allenparts [dot] com VAT Number: GB684022542 |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept Visa, Mastercard, Switch and Visa Delta. We do not charge for any item until it is ready to ship. However if the item has to be specially ordered in we may charge your card when we order the stock for you When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. Please Note we reserve the right to change prices from time to time, if there is a change in price you will be notified by email BEFORE your credit card is charged |
| Shipping And Handling At this time we do not ship outside of the United Kingdom Items will be sent using either Royal Mail Recorded Delivery or City Link Courier depending on size, weight and Value of items Please note that shipping address cannot be changed once the item has been prepared for dispatch by ourselves. |
| Delivery Schedule We will normally send your order to you in 5 business days However please allow up to 14 working days for delivery Not all Items are in stock at our warehouse and therefore stock may need to be transferred to us or ordered directly from Ford Motor Company |
| Back Orders Not all Items are in stock at our warehouse and therefore stock may need to be transferred to us or ordered directly from Ford Motor Company |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. <All of our products come with a 7 day no quibble guarantee.> |
| Reaching Us |
| Privacy Policy Allen Ford (UK) Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy Items may be returned to us for a full refun if written notification is given to us within 7 days of receiving the goods. Items must be returned to us in new, re-sellable condition Please Note that special order items may not be returned - you will be notifiied in advance if this applies to your order. Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm If you are returning an item to us please send it to: Allen Ford Online Sales PO Box 7203, Daventry, NN11 1BN |
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